If you are looking for a home builder, I strongly advice you to avoid building with Fowler Homes altogether. Unfortunately, we were sucked-in by their smooth-talking sales person at their display home. We naively thought he would give a damn about any issues we would have, since as far as I know, when you're employed by a company in a sales position, you still have some responsibility to customers you've sold the product too. Not so in Fowler Homes case. The sales person replied that he had nothing to do with the building process altogether. I guess that's all he is - a product slinger with no accountability at all.
I will be posting up our experiences to-date with building our home with Fowler homes. To give a more accurate description, they should have spelt it Fouler Homes... already out, three strikes. If I receive any refutes to what I post-up, I know it can only be from one of their staff, as they like to write make-believe reviews in Product Review.com.au. I guess they just have to defend their poor service somehow and delude themselves of the good job they're doing. The only good job they're doing with us is consistently delivering poor service.
Will be doing this in the next few days. Will include real email responses to our queries with them. Please take note of when they actually replied and how they avoided or not even answered our queries at all with any clarity. It takes several days of persistent prompting on our behalf to get any answer from them, costing us valuable time and money for their stuff-ups.
Why am I doing this? Just want to make would-be home buyers aware of the service we receive from Fouler Homes. Building a home is a big investment. You wouldn't want to part with your hard-earned money to someone you know would not be up-to-scratch.
We will never build with them again and advise that you seek other reputable builders to build your home as we've discovered (and unfortunately, Fouler Homes is still in the process of building our home) the experience is far from what they promise.
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Thank you Alan, was thinking of building.. Will be avoiding fowler homes now, any suggestions for a decent builder in sydney?
ReplyDeleteAvoid Folwer Homes at all cost. Our house has been leaking for 11 months and Folwer just apply band aids. Check out our storey https://www.facebook.com/TheRealFowlerHomes?ref=bookmarks
ReplyDeleteHi there, what Fowler Homes
ReplyDeleteBranch are you speaking about? Just as there are several branches AND companies around the World so you may want to be slightly more specific before you slander a business that is unrelated to your bad experience.
I just mentioned this as we built our family home with Fowlers in NZ and cannot speak any more highly of them. We would use them again and recommend to anyone.
DeleteHi,
ReplyDeleteTony Hill here , Principal of Fowler Homes Ltd in New Zealand .
If you don't mind changing heading of blog to Fowler Homes Australia as it is a blight on Fowler Homes New Zealand as it comes up 1st page google here as "Fowler Homes Complaints" - we dont even get a mention but people may assume it's us.
Hey Tony, we’ve been emailing you this week at Fowler Homes NZ after your franchisee has just been jailed for methamphetamine dealing. For the last 8 weeks we’ve been battling your company to get the soakholes that have collapsed under our site fixed. Your errors have already cost us thousands of dollars and we are ready to lodge proceedings with court and go to the papers about the total lack of support and the inability for you to even make contact. We would appreciate your prompt reply of this before we put this before the court and newspapers.
DeleteIn the meantime, I will agree, stay away from Fowler homes, in NZ too!!!
Emma & Iain
Hi,
ReplyDeleteTony Hill here , Principal of Fowler Homes Ltd in New Zealand .
If you don't mind changing heading of blog to Fowler Homes Australia as it is a blight on Fowler Homes New Zealand as it comes up 1st page google here as "Fowler Homes Complaints" - we dont even get a mention but people may assume it's us.
DeleteHey Tony, we’ve been emailing you this week at Fowler Homes NZ after your franchisee has just been jailed for methamphetamine dealing. For the last 8 weeks we’ve been battling your company to get the soakholes that have collapsed under our site fixed. Your errors have already cost us thousands of dollars and we are ready to lodge proceedings with court and go to the papers about the total lack of support and the inability for you to even make contact. We would appreciate your prompt reply of this before we put this before the court and newspapers.
In the meantime, I will agree, stay away from Fowler homes, in NZ too!!!
Emma & Iain